Contact Us

If you have technical issues with your CraftBot or CraftWare, please follow this link ( and submit a support ticket there.
Otherwise please select a department and send us a message.

Send us a message

Get in touch

Contact us by opening a ticket, choosing from the list of the following departments (Please select a department - into the ticket) to help you regarding to your request:

  • Orders
    if you have question about your order(s), shipment, payment, delivery, or in case of warranty question or claim.
  • Sales department
    if you would like to join the CraftBot network as a new reseller, distributor partner, or asking a special price for projects.
  • Marketing
    to inform us about a possible marketing cooperation, case study opportunity.

Our office

  • Address: Salgótarjáni street 12-14., Budapest 1087, Hungary
  • Phone: +36-30/339-5000

Post address

  • Address: 1143 Budapest, Ilka u. 50, Hungary

Our Factory

  • Address: Szikratávíró u. 11-31. 210023 hrsz. C2 dokk, Budapest 1211, Hungary

Our Factory Business Hours

  • Monday - Friday 7:00 to 15:30 GMT+1
  • Weekend - Closed
Whit Monday Holiday Opening Hours:

Factory/Service: 1st June – Closed
Support/Help Desk: 1st June – Closed